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Senior Business Analyst

Chennai, Tamil Nadu, India Revenue Operations regular Hybrid

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At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

Job Summary

The Senior Business Analyst will join Cision’s Global Sales Intelligence team, which develops and maintains the revenue intelligence infrastructure globally. The team enhances the BI platform (Power BI), builds reports and dashboards, ensures data hygiene for sales-related data, and supports business teams with data-driven insights. 

In this role, you will work closely with Revenue Operations (RevOps), Sales, and Finance teams independently or by collaborating with any of your team members to gather and document business requirements, validate data, and support reporting and dashboarding projects. You will drive the adoption of Power BI, expand KPI frameworks, and collaborate with technical teams to ensure seamless execution of analytics initiatives. This role requires a strong understanding of data structures, basic queries, BI reporting tools, data warehouses, and Salesforce objects.

Essential Duties and Responsibilities:

  • Requirement Gathering: Work closely with RevOps and business teams to gather, analyze, and translate reporting and dashboarding needs into structured business requirements.
  • Documentation: Develop and maintain detailed documentation of business requirements, data flows, reporting specifications, and system processes for various stakeholders.
  • Data Validation & Quality Assurance: Conduct periodic validation of data accuracy and consistency across reporting platforms (Power BI, Databricks, etc.), identifying and resolving discrepancies.
  • Sales & Financial Data Modeling: Analyze, understand, and document finance-related data models built in Excel, ensuring accuracy and transparency in sales & financial reporting.
  • Dashboard Development Support: Work with BI developers to design intuitive and insightful dashboards, ensuring they align with business needs and KPIs.
  • Cross-functional Collaboration: Liaise with multiple teams, including Sales, Finance, IT, Business Intelligence and Data Engineering, to ensure smooth execution of analytics and reporting projects.
  • Project Management: Lead and manage reporting/dashboarding initiatives, track project timelines, handle dependencies, and ensure timely completion of deliverables.
  • Stakeholder Communication: Act as a bridge between business and technical teams, translating business needs into technical requirements and vice versa.
  • Process Improvement: Continuously identify opportunities to optimize reporting workflows, automate manual tasks, and improve data accessibility.
  • Training & Enablement: Educate business users on self-service BI tools, helping them leverage reports and dashboards effectively.

Experience and Qualifications:

  • Experience: Minimum 7 years as a Business Analyst, preferably in a data-driven environment.
  • Technical Skills: Proficiency in Power BI, SQL, and Excel-based financial models.
  • CRM Experience: Exposure to Salesforce CRM is an advantage.
  • Domain Knowledge: Strong understanding of RevOps, finance reporting, and sales intelligence concepts.
  • Analytical Thinking: Ability to interpret complex datasets and translate them into actionable insights.
  • Communication & Documentation: Excellent written and verbal communication skills, with experience in documenting business requirements.
  • Project Management: Proven experience in managing and driving analytics/reporting projects to completion.
  • Problem-Solving: Ability to troubleshoot data inconsistencies, propose solutions, and drive resolution with cross-functional teams.
  • Attention to Detail: Strong focus on data accuracy, completeness, and adherence to business rules.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.